Handling Period

– All items are subject to a handling period before they are dispatched.
– We will notify you by email when your items have been shipped.
– Transit Times to United States: 5 – 12 Business days
– Transit times to International: 10 – 25 Business days
– Average transit times are received in 2 weeks.

Items Sources

Although our fulfillment house is located in USA, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom and China. Sometimes your item can get stuck in customs and take a little longer for delivery.

Items Packaging

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
Please keep this in mind when receiving deliveries.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. Please keep this in mind when receiving deliveries.

If you have any other questions, please contact us at support@mytrendygears.com and we will do our best to help you out.

Shipping to APO / FPO?

We do not ship to APO / FPO (military / diplomatic addresses). Details of APO / FPO at http://www.engineersupply.com/APO-FPO-Military-Addresses.aspx.

Order Tracking Informations

How do I check the status of my order?
We’ll send you your tracking number as soon as your order has been processed.
In most cases order processing takes between 12-48 hours.

Secure Personal Informations

mytrendygears.com adheres to highest industry standards to protect your personal information.

Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments.

We don’t sell, lease or otherwise distribute any personal customer information.

Strictly no returns or exchanges unless there are defect(s) in the product(s).

If you have a question, contact us at support@mytrendygears.com

We only replace items if they are defective or damaged.

If you need to exchange it for the same item, send us an email at support@mytrendygears.com